Shipping & Returns
Shipping Rates For US
Standard shipping within the continental US is added at checkout on any order (not including promotions).
Standard fulfillment & shipping takes 3~5 business days after the order is placed via UPS. In some instances, USPS may be used based on location. Standard shipping is a flat rate of $6.95 for all orders.
Note that orders with express shipping are still subject to our processing and handling time of 1-2 business days
We do not ship to the Virgin Islands & Puerto Rico at the current time.
Notice
• Please note that for all shipments, we are not responsible for lost or stolen packages.
• M&Y is not responsible for duties and fees mandated by customs and can not ship out replacement packages.
• Please also be aware that in the event that a delivery address is submitted incorrectly or mistyped when an order is placed, M&Y assumes no responsibility. We will work to get the package to you, though an address error can incur a turnaround time of up to 3 weeks.
• Your 100% satisfaction is important to us.
• Please note that single-use products are eligible for return only if they are unused and in its original packaging.
• Any Travel Kits are final sale and ineligible for return.
Our Return Policy
Your 100% satisfaction is important to us.
* Please note that the original shipping costs cannot be refunded.
*Please note that any Kits, Merch, Gifts with Purchase, Box Sets, Routine Kits or Mystery Boxes are final sale and ineligible for return.